MAHALI™ IS A PRODUCT AND A PROCESS!
It provides a convenient, lasting, attractive place to store and preserve treasured memories.
It is:
- easier, quicker, and cleaner than scrapbooking.
- convenient for the busiest user.
- a beautiful storage box.
MAHALI™ IS A PROCESS!
It offers tools and tips that extend and support relationships by:
- protecting and expanding old memories.
- sharing MAHALI™ with others to make new memories.
- using memories to enrich your life.
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Why will the customer buy a MAHALI™?
It’s a great idea! It is perfect for so many celebrations. It is also great when beautiful, functional storage is needed for no special reason. MAHALI™ taps into the growing demand for scrapbooking and home organization with products that are easy and quick to use. Baby boomers, their children and grandchildren resonate with the need to be connected, to reflect and share with loved ones — and to have fun.
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Who are the MAHALI™ customers?
The general gift-giving market and niche markets as well. Each MAHALI™ theme is tailored to appeal to several markets -- from “tweens” to grands, from foodies to the new parent. MAHALI™ is for the general public that savors being connected to others and giving great gifts. It is also for those who want beautiful storage in their home or office.
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Are there special benefits for selling MAHALI™?
Yes.
- MAHALI™ is advertised every time a Request to Share Memories® is mailed to a friend or loved one. These Requests have the power of word-of-mouth advertising.
- The MAHALI™ Tip Sheets encourage visiting the website, MyMahai.com. The web site’s content -- valuable resources, stories, and tips -- add to the richness of the MAHALI™ products and result in loyal customers.
- Retailers who place MAHALI™ reorders are included in the Where to Buy section on this web site.
- Preferred retailers have extra benefits including a link to their web sites.
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What is a preferred retailer? How can I become one?
The preferred retailers are available to MyMahai.com site visitors who want to shop on-line. When a web-site visitor wants to buy, they can click on a preferred retailer and order directly from that retailer. To become a preferred retailer, talk with your Sales Representative.
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Do you offer holiday promotion specials?
Yes. You can get an email to alert you to special savings and promotions if you sign up at CONTACT US. Your Sales Rep can let you know about them as well.
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Do you advertise?
- Yes, and we engage in public relations and community service. We also do a variety of product promotions that can include contests, MAHALI™ parties and clubs.
- Our Sales Rep is happy to offer additional information.
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Do I get free samples to display in my store?
- Free samples are available with large orders.
- Talk to your Sales Representative for details.
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What is the suggested retail price?
Suggested Retail Price: $34.99
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Is there a minimum order?
Yes, please talk to your sales rep.
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How many pieces are in a carton?
There are 8 pieces in a carton.
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Are assorted packs available?
Yes.
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Are there price break points?
Yes. Please talk to your Sales Rep for details.
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Are discounts available for retailers with multiple outlets?
Yes. Please talk to your Sales Rep for details.
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What are the terms of sale?
- Term of sale for the first order is: Visa, Mastercard or Discover.
- Retailers with accounts have to be credit approved.
- Accounts are due 30 days from invoice date in U.S. dollars.
- There is 2% interest per month on invoices over 30 days.
- There will be a $30 service charge for any returned check.
- All sales are final. HMWorks does not offer products on guaranteed sale.
- Prices are subject to change without notice.
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What is your back-order policy?
Talk to your Sales Rep for details.
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What is your shipping policy?
- Unless otherwise instructed:
- All shipments are UPS ground FOB shipping point.
- Available product will ship within 72 hours from receipt of order.
- Upon request, express shipping is available for an additional charge.
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Are exchanges possible?
- No, all sales are final.
- Talk to your Sales Rep for details.
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What is your return and damage policy?
- Please check orders immediately upon receipt.
- Report any omission or damage to HMWorks within 7 days of receipt.
- Retain the damaged material in its original packaging, until the claim is settled.
- Damaged merchandise may be returned only if permission is obtained from HMWorks within 10 days of receipt.
- All sales are final but exchanges, returns and credits can be arranged with long-term customers with accounts in good standing.
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How is credit for returns applied?
- For long-term customers with accounts in good standing when returns are arranged, returns will be credited to the account and applied against the oldest invoices first.
- Cash refunds will not apply, unless the retailer has ceased doing business with HMWorks and has credit.
- Return shipping costs are the retailer’s responsibility.
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Is there a restocking fee?
- For long-term customers with accounts in good standing when returns are arranged, there is a 20% restocking fee for all arranged returns that are not defective.
- Overstock product returned with defaced or opened packaging and in unusable condition will not be accepted for account credit
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Do you offer holiday promotion specials?
Yes. You can get an email to alert you to special savings and promotions, if you sign up at
CONTACT US.
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